Frequently Asked Questions


Registration and Logistics:

Since the number of bikes is limited, we recommend that you register in advance to secure your spot.

Yes, our 2 accreditation points have computers that allow you to register on-site if spots are still available.

Instructions for bike pick-up will be provided at the accreditation point. For all activities excluding the Rando Gourmande Classique, bikes are available for pick-up in Verbier. For the Rando Gourmande Classique, pick up your bike in Le Châble.

No, the trails are self-guided, so there are no group departures. However, for all day routes (Parcours Decouverte, Rando Gourmande Classique, Rando Gourmande Sportive and Parcours Délices), a recommended departure time will be communicated to you a few weeks before the event to maximize your day and return before the lifts close.

We will provide you with a round-trip pass from Verbier to Le Châble (free for the customer).

Bike Selection and Requirements:

No, e-bike allocation is managed by the organization taking into account the size and level specified during registration.

Green Trails: All Types of e-bikes
Blue Trails: Hard Tail e-mountain bike
Red Trails: Full Suspension
Black Trails: Full Suspension + recommended protective gear

These fees cover registration costs, signage, access to refreshments, lift passes (if needed for the chosen trail), technical and medical assistance.

Participant Requirements and Assistance:

Green Trails: Beginner

Blue Trails: Proficient

Red Trails: Intermediate

Black Trails: Advanced

The use of E-bikes in Switzerland is regulated. To use an E-bike without restrictions, one must be at least 16 years old. However, with a valid moped license, e-bike usage is possible from the age of 14.

Wearing a helmet is mandatory for e-bike practice in Switzerland. If you do not have a helmet, you can rent or purchase one on-site.

Route Information and Support:

Don’t worry, all routes are clearly signposted. Additionally, a hotline is available on weekends to answer any questions you may have.

Yes, there are various refreshment stops on the different routes.

No, according to our Terms and Conditions, All transactions are final and cannot be changed under any circumstances

Yes, if a lift pass is required for the trail, it will be provided at the accreditation point.

Fees and Refunds:

Upon presentation of a medical certificate, we will proceed with a refund.

As specified in our Terms and Conditions, we do not issue refunds. All transactions are final and cannot be refunded under any circumstances.